Support
Bramble is a small, focused app maintained by a small team. We answer every support email personally — usually within one business day.
Bug reports, feature requests, account questions, anything — same address.
Common questions
How do I add someone to my bramble?
Open the bramble, tap the members icon in the header, then "Invite". You'll get a link to share via text, email, or any other app. Whoever opens the link joins the bramble.
How do I switch between brambles?
Tap the bramble name at the top of the screen. The picker shows every bramble you're in. Tap one to switch. The "My Brambles" entry at the top of the picker shows a unified view across all of them.
I'm not getting push notifications.
Check three things:
- iOS Settings → Notifications → Bramble → Allow Notifications is on
- Inside Bramble: Settings → Notifications → confirm the toggles for chat, events, and reminders are on
- The bramble in question isn't muted (long-press a bramble in the picker to see mute status)
How do I delete my account?
Settings → Account → Delete Account. Deletion is irreversible: it removes your auth record, your name and email from every bramble you're in, and any messages or events you authored. Other members' content stays.
I left a bramble by accident. Can I rejoin?
Ask another member to send you a fresh invite link. We don't reactivate left memberships automatically — joining requires a current invite for privacy reasons.
How do I report a bug?
Email bramblecustomerservice@gmail.com with:
- What happened (steps to reproduce if you can)
- What you expected to happen
- Your iOS version and Bramble version (Settings → About)
- A screenshot if relevant
Related
- Privacy Policy — what we collect and why
- Terms of Service — the rules of the road